Suncoast Internet

E-commerce software designed with all the tools required to build a successful online store.

The shopping cart software is designed to meet the most challenging requirements set by business owners. A clear separation of template system, code and data makes the software highly adaptable for actual business needs.

Look & feel can be updated with your favourite HTML editor like DreamWeaver or FrontPage. The  add-on API along with open source code allows you to extend/alter the functionality according to your individual e-commerce needs.

Plenty of add-ons have been developed for the shopping cart, which allows you to purchase minimal functionality first and extend functionality as your business grows. 24x7 technical support is provided with every software license to make the process of launching your e-commerce site smooth. The store can be translated into any language.

The shopping cart software has no logic limitations on the number of products and its performance depends on server configuration mostly. The code is optimized for smooth performance with up to 5000 - 10000 products and 10000 categories.

Add-ons are modules that extend the functionality of the basic software which introduces new features that are necessary for your business. The add-on are installed in the shopping cart system using plug-in technology so you can add, modules at any time even if your ecommerce store is already up and running. Wide variety of commercial and free add-ons is available for the shopping cart providing out-of-the-box solutions for contemporary e-business models.

Each commercial add-on is licensed on per shop basis.

All add-ons are independent i.e. any shopping cart add-on does not need any other add-on for its operation. However many add-ons are interoperable which means if an add-on detects that it can work with some other add-ons installed in the system that it enables extra functionality to work in conjunction with such add-ons. For example if inventory tracking add-on detects that product options add-on is installed then it enables inventory tracking per product options.

Sales Tools

The following add-on modules are intended to enhance your ecommerce store capabilities and boost your sales. These add-ons can be added at any time. Add-ons marked as "FREE" are instantly available to you after purchasing the shopping cart software for no additional charge. If you have any questions please feel free to Contact Us.

The Advanced Search Add-On: add-on offers your customers numerous options for making their searches more precise and getting more useful results. They can reach the advanced search page by clicking on the "Advanced" link in the search screen on any page within your online store.

With advanced search your customers can do a lot more than just type in search terms, they can:

• search for specific words and/or phrases in product titles and descriptions
• search for products within a specific category
• search for products by SKU number
• search for products in a specific price and/or weight range
• Save search preferences for future use so that finding that special product at your store becomes easy.

Wish-List Add-On: Your customers will certainly value the useful features that Wish List module adds to your site! Possibility to create wish lists can be utilized by your customers in many ways. It allows them to: record gift ideas and share them with friends and relatives so that to make it easier for them to choose gifts; organize gift buying for holidays, special occasions and team events; create shopping-idea lists for gifts they want to buy for others or themselves.

The Wish List add-on module also has a 'Send to friend' feature which allows your customers to share with their friends the wonderful products and special offers available at your store. This helps you advertise your store while increasing customer satisfaction with your considerate services.

Product Adviser add-on: This module introduces multiple cross-selling opportunities to your online store. Cross-selling is one of the easiest and least intrusive marketing techniques designed to widen the customer's reliance on the company and decrease the likelihood of the customer switching to a competitor. Using customer notification mechanism is an ideal way to remind your customers of products and services your business offers. At the same time, it reveals your customers' preferences and needs, and helps you plan your sales accordingly.

Key features:

• Feature (mark) products as new;
• Inform customers of new arrivals by automatically creating a 'What's new' section on your store front.
• Notify customers of select item availability and price changes;
• Dynamically relate products to one another based on customers' selection of products.

Featured Products Add On: It's a good sales practice to draw customers' attention to some particular products by putting them on the front counter for promotional purposes. Featured Product module is designed for this very purpose. You can define the featured products for the front page of your store and for the product categories. Featured products are displayed in a special showcase in the centre. It gives you better control over the customer's attention and therefore helps to provoke customer's interest.

Multi-Categories Add-On: Product categories tree is a convenient way to organize your products. By default this allows you to place a product in one product category. However, sometimes it is necessary to place the same product in several different categories. With Multi Categories add-on you can place one product to an unlimited number of categories. For example if one of your products fits several different categories or if you need to organize your products by several different criteria (e.g. by product type, by manufacturer, by alphabet etc.) you can just create an appropriate product categories tree and place your products in the necessary categories.

Showcase Organizer Add-On: This add-on is purposed for customizing the layout of your virtual showcase by placing your products in various patterns. You can organize your list of products in different ways as if you were laying out your merchandize on your regular counter. Three predefined layout schemas are available: list, icons and table. You can also organize your products in 1-5 columns and configure whether to show the product description and price in the product list or save it for product details page.

Flyout Categories Add-On: enhances navigation by introducing several new styles of categories menu, and makes browsing categories convenient for your customers. The module enables you to use four major menu styles: a horizontal menu, tree-style menu (Explorer), menu with buttons (Candy) and menu with icons (Icons). Each of the major menu styles includes several variants of menu design. You are welcome to use one of the pre-designed image sets bundled with the module or create images of your own. Skin based architecture allows you to create a unique design for your menus without modifying any PHP code.

Key features:

• Explorer-like categories menu
• Popup categories menu with buttons
• Popup categories menu with icons
• Several pre-designed templates for each menu type
• Dynamic menu expansion on mouse-over (JavaScript required)
• Optimized for smooth performance with up to 200 categories
• Search Engine friendly navigation

Sales-n-Stats Add-On: Sales-n-Stats Live is a 3 in 1 package enabling you to provide quality online customer services at your e-commerce website, monitor the current business situation and analyse the efficiency of sales via website statistics. 

Featuring out-of-the-box integration with e-commerce software, Sales-n-Stats is sure to become a valuable addition to your e-commerce website.

Sales-n-Stats come in two commercial versions: Live edition and Enterprise edition. Whilst Live edition was designed to be used by one operator only, Enterprise edition is a multi-operator version designed for larger companies and enterprise corporations in which several staff members need to have simultaneous access to the gathered information and to be able to communicate with website visitors at the same time.

Key features:

• Live Chat to communicate with your store visitors. Sales-n-Stats Live Help facility enables you to organize real-time interaction with your store visitors. Featuring text and voice (VoIP-based) chat, canned messages, proactive contact, push content and other essential features you would expect from Live Chat software.
• Know what the customers are doing on your site. Observe how visitors move about your website on the Site Monitor. Get instant access to your visitors personal data. Mark important visitors. Recognize visitors e-commerce actions (add to cart, site search, login, order, fill contact form etc). Create custom actions. Display the most important actions on the Site Monitor.
• Recognize existing customers and returning visitors. Review their history of past visits and communication. Focus on the most valuable prospects.
• Get a better understanding of your business processes with comprehensive website and ecommerce statistics. Use pre-defined reports to get instant information about your store functioning. Create professionally looking custom reports using Sales-n-Stats Report Constructor.
• Multiplatform install packages. Sales-n-Stats is a Java application that runs on you local computer with Windows, MacOS or Linux/FreeBSD and small PHP/MySQL script that runs on your server.

Ecommerce Reports Add-On: An experienced storeowner knows that there is still much work to do beyond order fulfilment. Sales analysis is a good business practice that provides solid base for making the right management and marketing decisions. E-commerce reports add-on provides a set of multipurpose reporting tools for analyzing your online sales and customer base:

Key features:

• General Statistics: Provides general aggregate stats about online store operation.
• Product Sales: Analyses sales for the period by product categories.
• Sales Dynamics: Displays bar chart for sales of selected product categories for the specified period.
• Sales by Geography: Splits your sales by geographical locations.
• Shipping/Payment Stats: Points out the most frequent shipping and payment options and their correlation.
• Focused Audience: Convenient tool for filtering your customer base according to the specified criteria (products purchased, geographic location, sum of orders etc.) If newsletters module is installed, promotional email (special offer, discount coupons, etc.) can be immediately sent to the focused group.

All reports have configurable parameters and several forms of data presentation providing functional tool set for flexible e-commerce analysis.

Gift Certificates Add-On: It is always a dilemma to choose the right present that is why many online customers prefer to leave the final choice up to the addressee. Gift certificate is a way to show care and attention while keeping everyone satisfied. Gift certificate add-on allows customers to purchase gift certificate for a certain sum that later can be used for purchasing goods from this store. When the addressee receives gift certificate he/she can visit the shop anytime to redeem it. Gift certificate can be redeemed partially or combined with other payment methods if gift certificate amount is not sufficient for the purchase.

The customers can send their gift certificates as an e-card or as a postcard. Several sample e-cards for most common events are bundled with this add-on however a shop owner can create his own e-cards.

Wholesale Trading Add-On: This add-on was designed to give storeowners the ability to define flexible pricing/discount schemas for their merchandize and provide special pricing or access policies for customers with different membership levels. The functionality of this add-on is useful for wholesale trading companies, distributors, spare parts stores or any online store with vast product catalogue or stores with average orders containing more than 2-3 items.

Key features:

• Flexible wholesale pricing feature allows defining various pricing schemas based on the quantity of purchased products and customers membership level.
• Global discounts flat or percentage discounts based on the order subtotal.
• Product or categories access you can permit to view the product, view its price or purchase the product only for registered customers or customers with particular membership on a per product basis.
• Membership trading possibility to sell memberships to your customers, you can provide special members pricing or access to particular product or categories for a limited period or perpetually.
• Bulk shopping feature makes online shopping easy for the customers who are placing big orders consisting of many products. When the category is in a bulk shopping mode it is possible to check items that you are going to order, select necessary quantity and add them to cart with a single mouse click.
• Printable price list generates brief printable version of your product catalogue for reference and promotion purposes.
• Additional fields for the registration form additional fields that allows wholesale purchasers to provide necessary taxation information like federal tax ID, VAT/GST/PST registration numbers etc. 

Bestsellers Add-On: This add-on generates the list of the best selling products based on the history of purchases informing customers about the most popular products and, as a result, stimulates chained sales. Bestsellers list is context dependent and is generated for the category that a customer is browsing. The size of bestsellers list and its location can be configured from the E-Commerce settings menu.

Layout Organizer Add-On: Have you ever felt that your online store's design was too limiting and lacked the capabilities to customize appearance of certain categories and/or products? Not any longer! Layout Organizer add-on module was designed specifically to address this issue. With this module installed your online store catalogue presentation becomes fully customizable. You can create and modify design schemes using a WYSIWYG editor of your preference and apply those template schemes to specific categories and individual products. And this is not all: the module comes supplied with three custom designs to get you started right away. Using this module, you can make your store truly unique and more appealing to customers.

Flyout Categories enhances E-Commerce navigation system by introducing several new styles of categories menu, and makes browsing categories convenient for your customers. The module enables you to use four major menu styles: a horizontal menu, tree-style menu (Explorer), menu with buttons (Candy) and menu with icons (Icons). Each of the major menu styles includes several variants of menu design. You are welcome to use one of the pre-designed image sets bundled with the module or create images of your own. Skin based architecture allows you to create a unique design for your menus without modifying any PHP code.

SEO & Marketing

HTML Catalogue Add-On: HTML catalogue is a powerful tool that helps you to make your site search engine friendly and achieve a better representation in such search engines as Google, Yahoo, etc. Modern search engines give a lower priority to script generated pages than to plain HTML pages, HTML catalogue will help you to avoid this disadvantage. Customer will browse your HTML catalogue, but when he decides to add a product to the cart, to do search, etc. he will be automatically redirected to the script version of the cart.

Newsletters Add-On: Be sure that your customers are timely informed about the most important events and offers of your online store. The add-on provides convenient tools for managing and sending newsletters to the subscribers. Multiple newsletter support gives subscriber an opportunity to request only the information that he is interested in. Double opt-in subscription technique (subscription with confirmation) ensures that the correct email address is entered and prevents possible abuse of the newsletter system. Visitors do not need to create a customer profile to subscribe for a newsletter. If you already have existing subscribers base this list can be easily imported via a text file to help you easily migrate from your old newsletter system. The most important newsletters selected by storeowner can also appear in the news section of the site so the newcomers will be able to browse them.

Froogle Export Add-On: This add-on generates specially formatted data feed, so you can easily list your products in Froogle. Froogle is a free service provided by Google that provides a convenient way to search products on the Web. In fact, Froogle is a big database where merchants list their goods so the potential customer can easily locate the store that offer particular products and compare offers from different stores. Listing your products in Froogle is a good idea, because it raises accessibility of your online store via Google, #1 search engine on the net.

Affiliate System Add-On: This module incorporates fully featured affiliate system into your online store helping you to promote your website and boost up sales. Implemented as add-on it is tightly integrated with E-Commerce software constituting one rock solid system. It does not relay on insecure methods of integration usually used by third party affiliate systems.

Key features:

• Fully featured multi-tier affiliate system (up to 5 tiers).
• Moderated and free partner signup.
• Media rich banners support (including FLASH).
• Product banners and links for focused sales.
• User friendly HTML tag generator (JavaScript, IFrame and plain HTML formats available).
• Configurable partner registration form.
• Multiple affiliate plans support.
• Export/Import of partner payments.
• Minimum sum payable as a commission.
• Comprehensive set of reports providing valuable information on affiliate program performance.

Promotion Tools Add-On: This versatile add-on module helps you to effectively promote your business in many ways. It can feature the sections and individual products at your store and brings multiple various means to make your store stand out stand out from your competitors. The three major mechanisms introduced by the module are: special offers, bonus points and discount coupons.

With the flexible special offer definition tool you can create all kinds of remarkable special offers to attract new customers and show your appreciation to existing customers, partners and holders of special memberships at your store. Special offers can be grant discounts or present gift items, free shipping, extra bonus points, and much more.

Bonus point’s mechanism is a tool you can use to establish your store's own bonus point system - the most effective way to show your customers that you value their continued interest in your store. Offer your customers to accumulate bonus points and use them to purchase products or receive special discounts, and promote your customers' loyalty.

Discount coupons management mechanism is another great online store marketing tool. It enables you to generate and manage discount coupons to help you increase the number of returning customers. Discount coupons can be applied to specific products, categories or order totals and offer fixed-value or percentage discounts, or free shipping. Detailed information on coupon usage is instantly available to the store administrator.

Key features:

• 6 special offer conditions
• The total of 21 kind of offers to choose from
• Mechanism to effectively manage special offers
• Completely confugurable bonus point rates
• Possibility to allow customers to use their bonus points to pay their orders in part or in full
• integration with the special offers tool
• multitude of coupon options settings
• easy and convenient coupon management

Auto Update Catalogue Add-On: When having hundreds of products in your shop it may be a problem keeping an HTML catalogue up to date because of frequent restocking and changes in assortment. Without Auto Update feature you need to regenerate the whole catalogue each time. This module will keep track on all inventory changes and update the necessary pages of HTML catalogue on the fly saving your time and CPU cycles.

Stock Management

Advanced Order Management Add-On: E-Commerce Advanced Order Management (AOM) add-on module provides your online store with a powerful and complete order management tool. The module brings unprecedented flexibility and convenience to order management process. Its numerous features will come handy for every store, big and small. Also, tight integration with the AOM add-on module adds new capabilities to Product Options, Wholesale Trading, Promotion Tools, Gift Certificates, Advanced Security and Real-time Shipping Quotes Package add-on modules.

Key features:

• Creating new orders for offline customers.
• Editing all aspects of orders placed.
• Cloning and splitting existing orders into new ones.
• Redefining order life cycle in order to meet your own business needs.

Inventory Tracking Add-On: This module adds a real time inventory tracking capability. With it you can perform inventory management tasks without purchasing a third party inventory management software. Inventory Tracking add-on is tightly integrated with other parts of E-Commerce software, for example when combined with Product Options add-on it can track inventory per each option, providing exact control over stock options. This add-on can also perform stock level monitoring and notify you if the stock drops below the definite limit, so you have time to restock your goods before they are completely sold out.

E-goods Add-On: This module introduces functionality for selling electronic content also known as e-goods. When using this add-on your customers will be able to experience the advantage of immediate electronic delivery of the products they ordered. You can sell both e-goods and regular goods in one online store.

This add-on is suitable for selling software, e-books, downloadable music, copyrighted content, phone cards, and shareware registration codes and can be used in many other applications that require electronic content distribution. E-goods can be delivered via email or can be downloaded via personalized key protected links from your website. For extra protection personalized links expire after certain period or the number of downloads.

For more flexibility PIN codes for serialized products like phone cards, registration keys, access information etc. can be stored in the database or generated by any external application. When combined with Wholesale Trading add-on E-goods add-on is also suitable for providing fee based periodic access to electronic re sources e.g. content subscription.

For better protection from online fraud it is recommended to use the "Egoods" add-on along with Antifraud Service that can be utilized with the help of free Antifraud add-on. The "Egoods" add-on comes with a free trial for the Antifraud Service.

Product Options Add-On: Product Options feature is highly recommended when selling products with optional parts (eg. phones with or without AC adapter, camera with an optional battery pack etc.) or products which differ by some characteristics (eg. size, colour for clothes, type of cover for books, lemon or pineapple flavour for candles, capacity for computer memory cards etc.). By using Product Options you can greatly decrease the number of products in your shop by avoiding repeating of similar products. So your customers do not have to browse through endless lists of products and can select all the necessary options in one dialog.

For each product option you can define an individual price based on flat amount or set percentage of the product price. It is possible to define exclusions to prohibit purchasing combinations of product options that you do not sell. Or if some advanced logic is required you can use JavaScript validation feature to add custom logic to product options behaviour. Input fields filled by customers are also supposed to specify, for example, a text for a greeting card attached to the order or an engraving that needs to be placed on a piece of jewellery before shipping.

Detailed Images Add-On: This module allows your customers to have a closer look at your products. Normally you can associate 2 pictures with each product: a thumbnail and a picture for product details page. When the Detailed Images add-on is installed you can associate an unlimited number of images with a product creating a small picture gallery for each product. Showing your product from different angles and in action gives a customer more information and makes it more attractive.

Merchant Tools

Accounting Package Add-On: This add-on allows to reflect your online sales in the accounting software that you are using for bookkeeping. Its main purpose is to provide you or your accountant with accurate data for financial analysis, taxation, banking activities etc. If you have several online outlets or combine online sales with traditional brick and mortar retailing this add-on provides you with a convenient way to consolidate all your financial data in one place. Data can be exported to the most commonly used accounting systems: QuickBooks 2003, MYOB (up to v14) and Peachtree Complete Accounting 2004.

Advanced Security Add-On: Highly recommended for everyone going to store credit card numbers or include them in emails. This module supports strong encryption of credit card numbers and email messages with Gnu Privacy Guard (GnuPG). Once add-on is installed and encryption is enabled neither unauthorized database access nor email message with sensitive data intercepted would cause any security problems. To access the encrypted data from admin interface private key password required. Note: Gnu Privacy Guard (GnuPG) is a freeware encryption software not included in Advanced Security package. GnuPG needs to be installed on your system in order the add-on could work.

Payment gateway support Add-On: Ability to accept payments online is vitally important when selling over the Internet. Payment Service Providers (PSP) also called Payment Gateways offer their services for processing electronic payments for Internet merchants. Payment gateway is responsible for establishing secure channel from your customer to the financial institution that approves the transaction and capture funds. When transaction is completed payment gateway confirms the payment so you can take necessary actions to fulfill the order. Apart from transaction processing most payment gateways offer various additional features to their clients: antifraud screening, order histories, recurrent billing etc.

Each payment gateway has its unique interface so you need to purchase an appropriate module that integrates with the payment gateway that you are going to use. It is possible to install several interfaces to different payment gateways and use them simultaneously.

Anti Fraud Add-On: Nowadays, more than ever before, online shopping safety and security become the utmost concern to both merchants and customers. AntiFraud add-on module helps you build a reliable online store without limiting your customer's freedom of choice or requiring them to provide additional information. The module utilizes Antifraud Service provided by Qualiteam.biz in order to estimate trustworthiness of orders placed by customers. Potentially fraudulent orders are taken notice of and queued for further review by the store administrator. 

Live Updating Add-On: Live Updating add-on module automatically tracks and allows you to apply available updates to the core PHP files and layout templates as well as to E-Commerce add-on modules that you have installed. Now you do not have to wait until a new version of an add-on module is released. As soon as an update or a new feature is available you can choose to apply it to your live E-Commerce-based online store. The updates will leave untouched any template modifications you have made and preserve your store design.

Key features:

• Real-time informing on new updates and add-ons
• Applying of updates once they are released
• The ability to keep your shop in up-to-date state
• Any template modifications and store design are preserved untouched

Real-time Shipping Quotes Add-On: This real-time shipping rate calculations package instantly provides accurate shipping quotes based on your customers' locations and shipping methods of choice. The package includes a wide range of shipping methods, both national and international, available from UPS, USPS, Inter shipper, Canada Post and Australia Post. Knowing shipping prices before order completion is extremely convenient for your customers as they choose a shipping method that would meet their speed and cost preferences. The package not only adds dozens of shipping methods, but also provides a possibility to define additional methods and sort the existing ones. And the last but not the least: using this add-on module package gives your business an advantage over other online stores in price competition. UPS and USPS are the major international carriers providing real time quotation for their services. Intershipper is a paid service which provides consolidated shipping carrier rating for most major parcel carriers. And if your business is based in Canada, you will certainly value the Canada Post module which is now included in the package.

Greet Visitor Add-On: This add-on welcomes returning customers by their name when they return back to your site. Welcome text can be configured from the administrator interface.

Multi Currency Add-On: As your store gets more popular around the world, you might find it limiting not to be able to display prices at your store in currencies other than the default currency? New Multi Currency add-on module addresses the issue. This module not only allows you to define additional currencies for your online store, but can also switch automatically between the currencies to display prices to your customers using their national currencies. What is more, it allows you to redefine the default currency of your store, making your store's payment system fully customizable.

Cardinal Commerce Add-On: The Cardinal Commerce module offers integration with Cardinal Centinel payment authentication platform designed for securing electronic commerce, providing consumers, merchants, credit/debit card issuers, and processors the ability to conduct fully authenticated Internet-based e-commerce, while protecting the transactions from fraud. It also eliminates excessive processing fees and merchant charge-backs related to fraudulent online transactions.